An aircraft on ground is not a maintenance problem. It is a schedule problem that happens to need a technician — and the company has costed exactly what solving it faster is worth.

flyExclusive announced deployment of six new Mobile Service Units positioned in strategic markets across the Northeast, Southeast and Florida. The units became fully operational in October 2025, effectively doubling the company’s mobile maintenance footprint.

What a unit is

Each unit is a dedicated truck outfitted with specialised tooling, diagnostic equipment and parts inventory, with newly added maintenance staffing to go with it.

Where this is going

• Five additional MSUs planned for early 2026.
• Scaling to 20 units and 40 technicians by the end of 2026.

The number behind the investment

According to the company’s own data, every 1% improvement in dispatch availability generates approximately $3 million a year in incremental bottom-line profit. That is the case for putting technicians on the road rather than waiting for aircraft to come to a hangar.

Our customers expect to depart when their trips are scheduled, and our ability to deliver the experience they expect is driven directly by how rapidly we can return aircraft to service.

Jim Segrave, Founder and Chief Executive Officer

Our MSU technicians are an extension of our hangar teams. They carry the same precision, training, and accountability into the field.

Alexander Bosco, Senior Vice President, flyExclusive MRO Business Unit

Early deployments supported overnight recoveries in Teterboro, Palm Beach and Atlanta, reducing AOG duration ahead of peak winter demand. As Segrave put it: “This is exactly where operational execution delivers real economic return.”

Coverage areas and contact routes are on the MSU / AOG Response page.

Based on the company press release of 4 December 2025. Read the original on the flyExclusive investor relations site.